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Frequently Asked Questions

Everything planners, venues, and hosts ask us most — booking, delivery, rentals, custom builds, and florals.

Planning & Booking

How far in advance should we book?

As early as you can — large events and peak-season dates are often designed months in advance. That said, we know timelines change fast in this industry, and we accommodate shorter turnarounds whenever our calendar and growing schedule allow. If your event is soon, reach out and we'll tell you honestly what's possible.

Is there an order minimum?

No fixed minimum — every event is quoted individually based on the design, quantities, delivery, and installation involved. Share your vision and budget range and we'll build a proposal that fits.

How does the quote process work?

Browse the site and add anything you like to your wish list, then send it with our quote request form — or just tell us about your event. We'll follow up with a tailored proposal covering design, rentals, delivery, and installation, and refine it with you from there.

What areas do you serve?

We're based in Central Florida with studios in North Orlando, Lake Buena Vista, and Winter Garden, and we travel statewide for larger events. Tell us where your event is and we'll include delivery in your proposal.

Do you work with event planners, DMCs, and venues?

All the time — much of our work comes through planning partners. We're used to working from a planner's design brief, coordinating directly with venue operations, and staying invisible to your client. Ask us about partner spec sheets and our trade program.

Delivery & Setup

Do you handle delivery, setup, and teardown?

Yes — we're full service. Our team delivers, installs, styles on site, and returns for strike/teardown. We coordinate load-in windows, dock access, and timing directly with your venue so you don't have to.

Are you insured? Can you provide a COI?

Yes. We're fully insured and can provide a Certificate of Insurance naming your venue on request — just include the venue's requirements with your booking.

What if weather threatens our outdoor event?

Florida weather is part of our job. We plan alongside your planner and venue's rain plan, choose weather-appropriate materials for outdoor installs, and stay flexible on placement and timing on event day.

Rentals, Props & Custom Builds

How do prop and décor rentals work?

Rentals are priced for your event's duration — we deliver and install before your start time and pick up after the event wraps. Browse our props & décor collection and add pieces to your wish list to get started.

Can you build something custom for our event?

Yes — custom fabrication is one of our favorite things to do. Our in-house shop takes projects from concept sketch to build to installed piece, from themed entrance arches to full scenic environments. If you can describe it, we can probably build it.

What if something I want isn't in your collection?

Tell us anyway. Between sourcing, our growing inventory, and our fabrication shop, we can usually find or build what your design calls for. Add a note to your wish list or describe it in your quote request.

What are food truck façades?

Custom-built, freestanding storefront façades that turn catering stations into themed food trucks, market stalls, or storefronts — a signature Florida Fresh build. See examples on our Food Trucks page.

Florals & Plants

Where do your flowers and plants come from?

Much of what we use is grown in-house in our own greenhouse, supplemented by trusted growers. Growing our own means fresher product, better availability, and more sustainable events — read more on our Sustainability page.

Can florals be designed to match our theme or palette?

Absolutely — every floral design is built around your event's palette, theme, and venue. Bring inspiration photos, brand colors, or just a feeling; our designers will take it from there. See recent work in our floral portfolio.

Do you rent live plants and greenery?

Yes — palms, ferns, hedges, and lush greenery walls are available for events of any size, delivered, styled, and picked up by our team. Browse the Plants & Greenery collection.

What happens to the florals after our event?

We design with sustainability in mind — live plants return to our greenhouse, hard goods are reused, and we work to keep florals out of the landfill wherever we can. Ask us about options for donating or repurposing your event's florals.

Didn't find your answer? We're happy to talk through the details of your event.

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